Peddi Vedeshwar

Background

About Peddi Vedeshwar

Working at Deloitte since February 2018 as an Analyst in Contact Center. Part of OHD – Operations Help Desk team, which includes handling calls, e-mails related to daily operations requirement and raising tickets for the same. Knowledge Management Spoc for a team of 10. Cross trained in FHD – Finance Help Desk and K-1 (US Tax Package) process- Worked as a Team Developer for BA Continuum India (A non-subsidiary of Bank of America) in Middle Office environment from January 2009 to January 2017. Daily activities included reconciling the Inter-company trades that are posted in different general ledgers, following up with the MOC's (Middle Office Controller). Month end activities included running the Break reports of different Legal entities, investigating on the Month End Ageing breaks generated in different reports Cross trained in different business segments like Investment Banking, Deposit Accounts and Credit Card accounts- Worked at ICICI Bank Limited as Customer Service Manager for 3 years (November 2005 to December 2008). Job profile included handling Wealth Management Clients requests and complaints.