Peder Bartholdy
Customer Service and Communication Specialist at The Army Painter
Based in Nivå, Denmark
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Seniority
Staff
Department
Other
Location
Nivå
Industry
Consumer Goods
Company size
83
Contact information
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p•••••••@thearmypainter.com
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Background
About Peder Bartholdy
Customer Relations and Communication Professional at The Army Painter | Experienced in Zendesk, Process Improvement, and Communication I am a dedicated Customer Relations Professional with 4+ years of experience at The Army Painter, a leading hobby and gaming company. I excel in managing and developing customer service strategies, optimizing workflows using software, and integrating automation for scalability. My skills include process improvement, statistical data analysis, and effective communication. I actively participate in projects focused on quality control, incident management, and global external communication. I also serve as a co-agent for Private Label projects, collaborating with the Chief Sales Officer to track development and manage communication across parallel projects. At The Army Painter I have modernized and professionalized our CX solutions through implementing Zendesk and statistical analysis protocols. Provided editorial assistance and proofreading, handled B2B sales and order follow-up, and I even created the company mascot Dipit. With a Master's degree in Communication and Media Studies, I bring a strong foundation in qualitative research, data-driven decision making, and media and communication expertise.
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