Pedro Antonio
Itsm Tools Specialist at Beyond Gravity
Based in Lisboa, Portugal
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Seniority
Other
Department
Other
Location
Lisboa
Industry
Aviation and Aerospace Component Manufacturing
Company size
1.5K
Contact information
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p•••••••@beyondgravity.com
Phone
5 credits+351 ••• •••• ••••
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Background
About Pedro Antonio
I've been in the IT area, more specifically under the Service Desk over the past 16 years The Function is aligned with the Service Operations of the ITIL cycle, and it offers a lot of challenges. The good thing is we can always improve the way we do our work. Using the Service-Now Platform as the main tool I'm doing more Administration and No Code/Low Code Enhancements to the Processes and always looking ways to do things easier and better, so we can achieve not only the expected Customer Satisfaction but also better ways to Operate the Data as Service Analysts. Always in a learning Mode.
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