Pedro Castro
Conversation Designer, Qa & Ai Trainer at Vodafone
Based in Lisbon, Portugal
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Seniority
Other
Department
Other
Location
Lisbon
Industry
Telecommunications
Company size
147K
Contact information
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p•••••••@vodafone.com
Phone
5 credits+351 ••• •••• ••••
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Background
About Pedro Castro
Profissional com mais de 4 anos de experiência em telecomunicações e tecnologia. Atualmente, desempenho a função de Conversation Designer, com foco em fluxos conversacionais, NLP, GenAI e QA. A experiência em atendimento multicanal proporcionou-me sensibilidade para desenvolver soluções eficazes e centradas no utilizador. Possuo formação em Comunicação e Tecnologias do Som, complementada por conhecimentos em programação, inteligência artificial e marketing digital.
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