Pedro Germano

Background

About Pedro Germano

With over 8 years of work experience in hospitality, I am a versatile and adaptable operations manager with a passion for delivering excellent customer service and improving business performance. I have a strong background in business analysis, financial reporting, and operations management, and I am always eager to learn new skills and take on new challenges. I am currently working as an operations manager at Kafe Neo, a cozy and modern cafe that serves delicious Mediterranean cuisine and coffee. As an operations manager at Kafe Neo, I am responsible for overseeing the daily operations of 8 restaurants, ensuring that the quality standards, safety protocols, and customer satisfaction are met. I also handle the payroll, accounts payable, sales control, and accounting reports for the owners, as well as the financial analysis and forecasting for the business. I use my analytical skills and business acumen to identify opportunities for improvement, innovation, and growth, and I collaborate with the staff, suppliers, and customers to implement them. I enjoy working with a diverse and talented team, and I strive to create a positive and inclusive work environment for everyone.