Pedro Jacinto
Technical Support Team Lead at Planet
Based in Sintra, Portugal
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Seniority
Manager
Department
Information Technology
Location
Sintra
Industry
IT Services and IT Consulting
Company size
2.8K
Contact information
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p•••••••@weareplanet.com
Phone
5 credits+351 ••• •••• ••••
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Background
About Pedro Jacinto
As a seasoned professional with over 8 years of experience as a Sales Specialist and Merchandiser for top brands such as HP, Sony, Samsung, Canon, and Epson, I have developed a unique skill set that allows me to excel in a variety of roles. With a passion for delivering exceptional results, I have honed my ability to identify opportunities for improvement and implement effective solutions that drive business success. In addition to my expertise in sales and merchandising, I have also spent 3 years as a Customer Service Specialist and Subject Matter Expert for Products at Ascensia Diabetes Care. During this time, I developed a deep understanding of the importance of building strong relationships with customers and partners, and I am committed to providing exceptional service and support at all times. As a Technical Support Specialist at Smartsheet UK and Dashlane, I have gained extensive experience in providing technical support to customers and resolving complex technical issues. I have a deep understanding of various software and tools, and I am skilled in troubleshooting and problem-solving. Furthermore, as a Network Support Specialist at Planet, I have developed a strong understanding of network management and have gained experience in managing and maintaining network infrastructure. In addition to my professional experience, I am also the owner of a small business on Etsy. This experience has given me a unique perspective on entrepreneurship and has allowed me to develop skills in marketing, branding, and customer service.
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