Pedro Monteiro

Background

About Pedro Monteiro

More than 14 years heading up Credit Risk and Collections Operations, leading exceptional teams at global financial services organizations across geographies with emphasis on Spain, Portugal and Latin America. Fluent in English and Portuguese, and proficient in Spanish. Experience across roles, functions and market challenges has driven an entrepreneurial mindset to uncover opportunities and to apply innovative approaches and technologies to drive business results. Creating partnerships and developing vendor relationships to drive operational excellence led to managing not only credit strategy but also credit risk analysis in credit card markets. Led budget planning and key performance metrics to drive loss reduction, increase operational efficiency and improve quality across the credit lifecycle, including the debt sale process. Key professional motivators are supporting revenue growth, building effective teams, optimizing the customer experience and creating positive working environments. Specialties: Collections & recovery, risk modeling, vendor management, partnership development, business process improvement and compliance, digital transformation, project management, entrepreneurship.