Pedro Sanchez
IT Support Engineer at Harvard Business Publishing
Based in Boston, United States
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Seniority
Staff
Department
Information Technology
Location
Boston
Industry
Technology; Information and Internet
Company size
554
Contact information
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p•••••••@hbr.org
Phone
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Background
About Pedro Sanchez
A detail-oriented multi-tasker who can resolve both hardware and software issues through a seamless process of troubleshooting with proven track record for achieving goals, resolving complex technical issues and ensuring total customer satisfaction while Consistently maintaining high service quality. Keywords: Hardware, Software, Remote Support, Windows, Mac OS, Back-Up, SCCM deployment, PC Imaging, VMware, Wireless Networking, Data Mining, Inventorying, Data Warehousing, Virus Removal, Bomgar, Active Directory, Email configuration and MS Office Issues. Service Now and Solution Manager ticketing system, Okta, Slack, Jira, 0365, Webex, Zoom, Microsoft Teams, Concur
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