Pekka Ikonen

Background

About Pekka Ikonen

I’ve always believed that good business is about people — the human-to-human connections that make ideas real, teams stronger, and results sustainable. Over the years, I’ve built a career at the intersection of customer collaboration, project and service management, and agile teamwork. Whether leading a cross-functional team across time zones or helping a client bring clarity to a complex challenge, I thrive when things are in motion — planning, doing, adapting. What drives me most is being part of a forward-looking company, one that’s not afraid to rethink how things are done and leap to the next level. I bring a broad range of experience — from customer operations and business development to coordinating remote teams and shaping digital processes. My background spans industries, technologies, and organizational types, and I've always been the one to raise my hand when something needs to be fixed, built, or simply done better. People describe me as approachable, solution-oriented, and someone who gets things done without losing the human touch. I care deeply about balancing performance with budget responsibility and delivering value that lasts. I believe in continuous learning, staying curious, and helping others grow along the way. I’m currently based around Tampere and open to hybrid or remote roles (local timezone preferred, with some flexibility and occasional travel). If you're building something meaningful and need someone to lead, connect the dots, and bring positive momentum — I’d love to hear more. pekka.a.ikonen(at)gmail.com Keywords :#Customer relations #Collaboration #Virtual teams #Agile methodologies #International projects #Human to human #Data- and analytics #Business networking #Business relations management #Business development #Customer nurturing #Exhibitions #B2B #Sales support #ISO9001 #Technology #IT #Problem solving #Data driven prospecting #Content optimization #Email Marketing #Account Management #Virtual Teams #Project management #Ecommerce #Analytics #Process development #Remote work #Service managing #Coaching #Delivery chain #A/B testing #Scrum #Leading #Customer success Avainsanat:#Kansainvälinen #Asiakassuhteet #Asiakastuki #Hankinta #Kouluttaminen #Yhteistyö #Ketterä #Asiakastyytyväisyys #Myynnin tuki #Työkalut ja #Prosessit #Optimointi #Liiketoiminnan kehitys #Digitalisaatio #Teknologia #Ongelmanratkaisu #Sisältömarkkinointi #Projektinhallinta #Yhteistyö #IT #Palvelukehitys #Tiiminveto #Jatkuva oppiminen #Uteliaisuus #Positiivisuus #Innovointi #Yritysmyynti #Ostopolku Contact: pekka.a.ikonen(at)gmail.com