Peter Allen
Incident Availability Manager Commander at Open Systems Technologies
Based in Odenton, United States
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Seniority
Manager
Department
Information Technology
Location
Odenton
Industry
Staffing and Recruiting
Company size
369
Contact information
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p•••••••@opensystemstech.com
Phone
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Background
About Peter Allen
A top-performing IT Manager with 13 years of extensive knowledge in operations, ITIL, ITSM, and Incident Management. Highly skilled in overseeing IT Operations, Service Delivery, and ITIL managed environments. A wide-ranging knowledge of valuating existing operations to identify inefficiencies and redundancies, implementing strategic systems improvements to optimize workflow and facilitate achievement of business objectives. Support extensive infrastructure, managing all incidents and processes through effective team leadership and cross-functional collaboration and process improvement.
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