Peter Baker
Servicenow Solution Architect at Ac3
Based in Boronia, Australia
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Seniority
Staff
Department
Information Technology
Location
Boronia
Industry
IT Services and IT Consulting
Company size
441
Contact information
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p•••••••@ac3.com.au
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Background
About Peter Baker
ServiceNow Architect, Administrator, Developer, and Platform owner. Responsible for all phases of the software life cycle including business analysis, requirements gathering, design, project management, developing, testing, training, release management, support, demand management, governance, and continual improvement. Managing ServiceNow interactions with other systems including other ServiceNow instances, custom ITSM applications, ERP systems, MS SQL databases, monitoring applications and reporting tools.Microsoft Certified Systems Engineer (SQL Server Database Management and Analytics), specializing in application implementation, support, and automation. Experienced in Business Analysis, Business Intelligence, Reporting, ERP systems and Complex Business systems integration. IT Manager with 7 years’ experience managing IT teams, vendor partnerships, contractors, and partners. Business Systems team manager for 7 years. Key member in complex projects such as relocating core infrastructure, outsourcing, and key business systems replacement.
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