Peter Carruolo

Background

About Peter Carruolo

Accomplished and dynamic professional with a solid reputation for managing and expanding major accounts, increasing revenue streams for existing clients and providing outstanding customer support. Experienced in multiple industries developing relationships with internal and external customers to build productive relationships, gain the trust and respect of clients, drive account retention, and increase revenue. Creates positive customer experiences; recipient of several awards for achieving excellence and providing world class service.SELECT ACHIEVEMENTS • Successfully grew the listening audience, which resulted in on-air time doubling from 1 hour to 2 hrs.• Redirected the focus of the show to maximize listenership and increase market share; directed the focus from old hits to a blend of current hits, classic favorites, and breaking artists within the market• Recipient of numerous Quality Awards for error-free work, a Global Recognition Award for ranking in the Top 10 for quality among all suspense coordinators, and several Beyond Excellence Customer Service nominations from external clients; consistently surpass any company and client expectationsKEY STRENGTHS• Demonstrated ability to develop and implement strategic plans which support the short and long-term goals of a company; consistently surpasses quotas and expectations• Maintains a commitment to customer retention, account development, and territory expansion; identifies and capitalizes on opportunities to accelerate business growth