Peter Cole

Background

About Peter Cole

A high integrity, disciplined, award-winning customer service professional with a track record of tackling complex business challenges and producing positive results. Fully prepared to take ownership of the customer service functions and experience becoming a high-performance contributor to the organization’s success. Talent for resolving escalated customer service issues, identifying customer needs, and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Recognized for a high level of commitment to exceeding customer initiatives and conquering challenges to drive business forward. CORE COMPETENCIES: • Collaborative Leadership Style • Superior Customer Service / Relations • Quality Assurance • Project Management • Event Planning • GLP / GMP Regulations • Standard Operating Procedures • Technical Documentation • Sales • Prioritizing / Organizing / Multi-Tasking • Problem Solving / Independent Judgment • Troubleshooting • High Performance Team Player • Excellent Communication Skills • Training • Funeral Director • MS Office, Trackwise, Laboratory Information Systems, MasterControl, SalesForce, MS Dynamics Email: petecole22@yahoo.com