Peter Crawford
Senior Lead, Delivery Management, Mainframe Services at Kyndryl
Based in Tauranga, New Zealand
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Seniority
Other
Department
Other
Location
Tauranga
Industry
IT Services and IT Consulting
Company size
61K
Contact information
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p•••••••@kyndryl.com
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Background
About Peter Crawford
Seasoned IT veteran with a well-established career that includes extensive Service Integration and Availability Management (SIAM) experience and a strong passion for Operational excellence at all levels of account management. Core Skills are: Broad level of Service Delivery and Integration experience for Mainframe and enterprise compute Accredited in SLA management, SLA construction, Metric definitions and construction, and SLA management as an operative task in account life cycles.(from onboarding through to offboarding) Extensive experience with Cross Functional Service delivery that pivots around the formation and maintenance of strong customer relationships. Robust Data analytics which encompasses utilisation, consumption and data management for the collation and analytics for managing account revenue generation. Strong Project Management and Service Delivery experience when onboarding and establishing account support frameworks. Team management
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