Peter Gigliotti

Operations Manager, Hardware Deployment and Tech Support at Mckesson

Based in Detroit, United States

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Seniority

Manager

Department

Operations

Location

Detroit

Industry

Hospitals and Health Care

Company size

24K

Contact information

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Email

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p•••••••@mckesson.com

Phone

5 credits

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Background

About Peter Gigliotti

Seasoned professional with extensive management experience in Operations, Field Service, Electronic Depot Repair, Purchasing, Manufacturing, Distribution, and Supply Chain. A proven track record of increased profitability due to continuous process improvement, quality control, and cost reduction. A demonstrated innovator, defining best practices and developing methods to increase productivity and profitability. Proven financial responsibility of beating multi-million dollar budgets. Specialties: • 25 years Supply Chain Manager for Fortune 500 Companies. Purchasing, Manufacturing, Warehousing, Routing, and Distribution. • Field Service Management of in-house and remote workforce. • 25+ years managing Depot/Spares exchange processes. • Distribution of computer equipment and consumable supplies to retail locations in the United States, Guam, Philippines, and Virgin Islands. • Six Sigma Green Belt certified. Lead and participated in projects saving millions. • Instilling a culture of continuous process improvement (Kaizen). • Successfully lead the 1st ever McKesson Pharmacy Systems 5S implementation. The Lean Manufacturing standards improved productivity and efficiencies, resulting in $500K reduction in inventory carrying costs. • Established and implemented quality control practices for hardware repairs and deployments that reduced and maintained our defect rate to <1%. • Established Authorized Service Provider status with Lexmark, Zebra Technologies, and Dell. Ongoing tech training/certification and warranty claim submission. • Instituted MRP inventory guidelines and controls to reduce our annual spend, while maintaining minimums. • Developed excess and scrap inventory disposal / repurpose process and procedures with recyclers/resellers, which resulted in a revenue stream generated from surplus sales. • Establish and refine productivity tracking and accountability metrics to track efficiencies. • Project management experience, notably participating in the design and roll out of SAP and Siebel Client Relationship Management (CRM) software.

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