Peter Goormans
Head of Mass Market Customer Journey Delivery House at Proximus Group
Based in Antwerp, Belgium
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Seniority
Director
Department
Operations
Location
Antwerp
Industry
Telecommunications
Company size
13K
Contact information
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p•••••••@••••••.com
Phone
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Background
About Peter Goormans
For the past 25 years I have contributed to major company and divisional activities that required a high level of agility, managerial courage and change management skills, bridging between customers, operational users and management at all levels. This has enabled me to further develop my leadership, people management and technical skills, leading teams of 90+ people to more limited groups of experts, both hierarchically and in agile, virtual teams, in a fast growing and increasingly competitive market and environment. The evolution towards more outside-in focus through customer journeys and design-thinking and the gradual implementation of Agile way of working have accompanied my personal journey to more servant leadership. I like a good challenge and perform well under pressure. I get a lot of energy in facilitating people to grow and evolve.
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