Peter Hoang

Background

About Peter Hoang

I am an adept Business Analyst with a wealth of experience in customer governance, business performance reporting and analytics. My background includes roles within Australia's leading telecommunications giants - Telstra and Optus. I am recognised for delivering exceptional customer governance, insightful business performance analysis, and tailored reporting that aligns with the business’s needs. My career spans roles in direct customer analyst support and overseeing customer delivery governance. I have a proven track record in generating concise channel business performance reports, extracting valuable customer insights, and conducting effective business analytics. I am also skilled in report creation, maintenance, and enhancement, while providing vital business support to diverse management levels and stakeholders. I thrive as a dedicated professional, combining strong problem-solving skills with effective communication. Building relationships and networks comes naturally to me, allowing me to collaborate seamlessly with team members and key stakeholders. This collaborative approach ensures the delivery of successful results and positive outcomes for the business.