Peter Junker

Background

About Peter Junker

Customer Support Executive | Driving Scalable, High-Impact Support & Service Strategies | CX focus Global leader in Customer Service & Technical Support with 15+ years of experience building and optimizing customer-centric, KPI-driven B2B tech support organizations across SaaS, AI, Software/Hardware and renewable energy. Proven track record in scaling global teams, improving customer satisfaction, and implementing data-driven support models. Collaborating with executive leadership to drive operational excellence and business growth. Passionate, driven and positive person with a genuine interest in people, business and development. With a modern, coaching leadership style inspiring people to deliver excellence and customer satisfaction. Eager to create value within the tech industry. Most significant characteristics: • Structured and analytical, focus on creating change • Strong belief in people and their abilities Career goals: • A long term relation with a company with an exciting business and smart people • Empower and enable peoples growth and thereby grow business • Take on new challenges and learn new things • Make a difference, be proud of my efforts, enjoy work and keep a healthy work balance