Peter Kaiser
Fixed Operations Director at Earnhardt Cadillac
Based in Scottsdale, United States
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Seniority
Director
Department
Operations
Location
Scottsdale
Industry
Automotive
Company size
44
Contact information
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p•••••••@earnhardtcadillac.com
Phone
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Background
About Peter Kaiser
Service & Parts Director for Toyota, VW for the past 13 years, Service Director for General Motors for 20+ years. Catapulted labor sales 32% by implementing a customer rewards program for automobile repairs, parts purchases as well as earned discounts for new car purchases.Extremely strong track record of employee retention through training and coaching strategies. Maintained an extremely high CSI for dealership through program developed for customer follow-up, as well as pick-up & delivery of vehicles. Specialties: Building and developing a strong customer service oriented service & parts department.
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