Peter Kimpton
Client Reporting & Insights Manager Apac at Kennedys
Based in Sydney, Australia
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Seniority
Manager
Department
Sales & Business Development
Location
Sydney
Industry
Law Practice
Company size
2.9K
Contact information
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p•••••••@kennedyslaw.com
Phone
5 credits+61 ••• •••• ••••
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Background
About Peter Kimpton
Data-driven leader, influencer, and strategic problem solver - with a focus on sustainable competitive advantage through improved customer accomplishments:• Designed the analytics blueprint for an ASX100 listed technology company• Lifted business performance by 21% YOY through targeted marketing initiatives• Designed & automated sales/financial reporting for 1500 contact centre staff• Built a bespoke CRM for a 90-FTE contact centre leading to demonstrable profit & efficiency gainsCore Competencies:• Business strategy• Business Intelligence (reporting, dashboards)• Process improvement (incl. process mapping, LEAN/Six Sigma)• Project management (incl. Agile)• Change management• Stakeholder management• Leadership• Customer strategy (incl. journey mapping, customer-centric design, implementing/using NPS)• Marketing strategy (incl. multi-channel, segmentation (+personas), propensity modelling)• Business analysis (quant + qual)
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