Peter Kremo

Background

About Peter Kremo

Dedicated and customer-focused Service Desk Agent with 5+ years of experience in providing first-level technical support in multinational companies I am motivated to learn new things and improve my skills. My current skills: Advanced knowledge in Google Suite; Virtual environment like remote desktops, Citrix; Software installation via scripts; MS Office basic issue troubleshooting; Network issue troubleshooting; Windows driver updates; MAC basics I would challenge myself in other areas as well, and seeking for new opportunities I train myself to be more up to date in the today's market. During my work at TCS I was part of a transition project, keep trained the new colleagues, and supported the users on an outstanding satisfaction level At Roche i had an opportunity to complete Lean Six Sigma White belt training, and ITIL, next to my basic daily tasks I had data analytics focus area for side "quests" After some years behind me, i feel ready to pursue my career on a different path and rather improve myself in new topics, areas, positions. I am interested in data analytics and software testing. Seeking to advance my career and deepen my technical knowledge in a dynamic and challenging environment