Peter Leysen

Background

About Peter Leysen

Transformational leader with hands-on mentality and broad local and international experience in business management and operations including customer service, bank and IT. I bring an innovative and customer led approach along with a deep understanding of organisations, processes and systems in developing and implementing strategic direction and operational excellence. Track record of successfully leading business transformation, driving optimisation and delivering end-to-end projects through people, process and technology. Recognised for commercial drive and for developing high performing teams & coaching individuals to success. Who’s Peter? Has strategic oversight and translates into business plans and execution Uses leadership and social intelligence to drive change Focuses on developing engaged and highly effective teams Proves an adaptive mindset and can learn on the fly Shows entrepreneurial drive and challenges the status quo Is highly skilled in decision making and problem solving Keen on driving commercial strategy, customer experience, operational excellence and collaboration Managing distributors and external suppliers Specialities Business Management Operations Management Transformation and Optimisation Change Management Project Management Organisation, Process & System Development SAP / CRM / Tableau / dashboard setup SLA / SLO / SLI / KPI Domains Customer Service and Operations contact center bank IT GXP & GMP & GCP life Science Clinical Operations Industrial Operations B2B, B2C Management Systems 🤝 Leads people to build strategy, delivering sustained business results and operational excellence. 🤝Leads through secure base leadership 🤝 Care to dare to reach full potential and grow the mindset.