Peter Patchen

Background

About Peter Patchen

PERSONAL SUMMARY I am a highly experienced Public Sector Business Administration Manager, with significant expertise in Case Management, AAT Paralegal Administration, Project Management, Human Resources and Business Management. I am very experienced in managing and leading small to large teams/groups across a variety of Business areas at both the Operational and Executive levels. I pride myself on delivering high-quality, value-added outcomes, through Service delivery, Project Management or Community Engagement. KEY STRENGTHS 30 years managing administrative and operational teams across multiple jurisdictions 25 years of Business Management mostly in Team leadership and Executive roles 30 years of Leadership – Effective Management of small to large teams, Change Management Business Analyst in HR, Financial Services; Focus on Quality and Continuous Improvement Project Management, Operations, Budgeting, Governance EDUCATION BACHELOR OF BUSINESS – USQ BACHELOR OF SCIENCE – Griffith University KEY PERSONAL ATTRIBUTES LEADERSHIP – I am insightful and highly self-motivated, with a future-orientated and continuous improvement focus. I enjoy developing and implementing new ideas that are creative and utilise practical applications. I have extensive experience in both Finance and Human Resources including project and change management, having developed many high performing teams. I have strong interpersonal and communication skills, coupled with a personable and flexible nature. I enjoy working in a team environment and achieving common goals. RESEARCH/ANALYST – I have extensive experience with interpreting, exploring and analysing information. I thrive in an environment where I can generate ideas and explore new directions. As a qualified scientist, I can successfully research, analyse and interpret data and seek cutting edge technology solutions. I strongly apply evidence-based decision making VISIONARY – I think outside the box and put my energy into creating workable outcomes. I enjoy seeing projects through to completion with high-energy enthusiasm and commitment. I strongly believe in applying Continuous Improvement, change processes to instil a culture of improvement. I am passionate about conceptualising, organising and planning. I am motivated by complex problem solving and approach situations with logic for effective outcomes. AWARDS HSIA Nominee - Excellent Customer Service Innovation for Communication Outstanding Case Manager Performance Award