Peter Ridgway

Background

About Peter Ridgway

Driving Strategic Growth Through Business Improvement and Digital Transformation WHAT I DO: As a seasoned Business Improvement Specialist, I partner with senior executives to unlock the potential of their organisations by optimising business operations, enhancing customer experiences, and driving digital transformation. My approach is rooted in deep understanding of your business's unique challenges and opportunities, ensuring that every strategy and initiative aligns with your core objectives. WHAT MAKES ME UNIQUE: I don't try to tell you your business; I do help you to understand how you can work differently and show you routes to employee/customer satisfaction, and new revenue streams. It’s about you, not me. My neurodivergence allows me to see any situation from multiple perspectives. I have delivered courses on neurodiversity and inclusion. SERVICES I PROVIDE: Business Innovation – considering your business model and continuous development Digital Transformation – step beyond digitisation to digital thinking Corporate Culture – leverage the diversity of your workforce Governance, Risk, and Compliance – ditch bolt on checklists and embed controls into operations Business Operations – Remove friction, add change-as-usual, and simplify Customer/Employee/User Experience - More than just a position in a workflow, Experience is a multifaceted topic that directly hits your bottom line WHERE YOU’VE SEEN SOME OF MY WORK: Fujitsu’s own Portfolio HS2 Post Office Finance Others - work under NDA (You’ll see it, but I can’t tell you ) Government of Western Australia Department of Finance – Change in perspective for improved working and savings across government Department of Commerce – Changing the way divisions work using Capability-based Planning RAC of Western Australia - Common approaches across the group of businesses University of Western Australia – Protecting research data with the Institutional Research Data Store Digital Health and Care Wales (was NHS Wales Informatics Service) – Working together, as one