Peter Stephen

Background

About Peter Stephen

I am a Business Intelligence and Business Analysis professional in transition, with 11+ years of progressive experience across banking, customer success, and digital transformation. At TD Canada Trust, I support digital adoption, deliver exceptional service, and drive innovation through initiatives like Bug Bash testing, iD8 idea submissions, and peer mentorship. Recognized with TD’s League of Legends and EPIC Champion awards, I thrive on improving processes, mentoring colleagues, and enhancing customer journeys. Beyond TD, I serve as Team Lead of Finance at Abuja Literary Society (ALS), managing budgeting, forecasting, and reporting to ensure transparency and strategic decision-making. Previously, at Guaranty Trust Bank (Nigeria), I led portfolios worth $66 million, managed over 500 high-value accounts, secured over $ 2.5 million in new deposits, and developed tools that reduced reporting errors by 20%. My experience spans data analysis, financial reporting, digital adoption, customer relations, and project leadership. With certifications in Google Data Analytics, Business Intelligence for Consultants, IFIC (in progress), and Agile (planned), I bridge data, strategy, and execution. I am passionate about leveraging business intelligence, analytics, and agile delivery to create measurable business outcomes.