Peter Vitsentzos
Service Delivery Lead, Contact Centres at Optus
Based in Melbourne, Australia
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Seniority
Manager
Department
Operations
Location
Melbourne
Industry
Telecommunications
Company size
11K
Contact information
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p•••••••@optus.com.au
Phone
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Background
About Peter Vitsentzos
A resilient operations leader with an inherent ability to deal with complexity and lead through ambiguity. Key accountabilities include leading a highly effective operations team, driving operational discipline, service excellence and a highly skilled and engaged workforce. A natural nurturer of key business relationships with a proven track record for building credibility with senior leaders, peers, direct/indirect reports, and an exceptional issue-based problem solver. A trusted adviser to help solve business challenges and drive strategic and tactical initiatives. These key competencies enable me to build and maintain high performing teams, work effectively across the value chain, reach collaborative outcomes and deliver results.
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