Petri Martimo
Operation Manager, Enterprise Accounts at Pro Unlimited Emea
Based in Finland
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Seniority
Other
Department
Other
Location
Finland
Industry
Software Development
Company size
24
Contact information
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p•••••••@magnitglobal.com
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Background
About Petri Martimo
Customer Success, Outsourced HR and Operations Leader with 10+ years progressive experience in SaaS, workforce management, and B2B service delivery across the Nordic markets. Combines commercial acumen, operational discipline, and customer-centric leadership to drive adoption, retention, and value realization for enterprise clients. Built and scaled customer success frameworks, led high-performing teams, and delivered measurable outcomes through process optimization, governance, and data-driven decision-making. Transformed underperforming accounts into strong partnerships, co-led multi-country SaaS implementations, and embeded KPI-based service excellence across delivery functions while forging trusted relationships with C-suite and procurement leaders, aligning business outcomes with strategic objectives, and achieving sustained revenue growth and operational efficiency.
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