Phaneendra Kavala

Background

About Phaneendra Kavala

I'm an IT professional with over **3 years of hands-on experience** in **IT operations, cloud infrastructure**, and **ServiceNow platform administration**. My background includes managing **incident, change, and problem workflows**, optimizing SLAs, and ensuring high system reliability across **Windows, Linux, Azure, and AWS** environments. I’ve actively contributed to **patch management**, performed **server enablement**, and utilized monitoring tools like **DXIM** to ensure proactive alert response and issue resolution. On the cloud side, I’ve designed and deployed **production-grade AWS solutions** using services like **EC2, S3, VPC, Lambda, EKS, ECS, Glue, and RDS**—focusing on secure, scalable, and cost-effective cloud architectures.**Current Focus**: Upskilling in **AWS Cloud Engineering** and **DevOps**, with a strong interest in automation, infrastructure-as-code (IaC), and CI/CD practices to build reliable, modern cloud solutions. Let’s connect if you’re into cloud, DevOps, or just solving cool technical challenges.