Seniority
Staff
Department
General Business & Management
Location
Montreal
Industry
Retail
Company size
22K
Contact information
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p•••••••@corpo.metro.ca
Phone
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Background
About Phil Bastien
Fully bilingual Business Analyst (English and French), with fifteen years of experience in project environments. Expertise in solution definition and reorganization for of application systems implementation (mostly SAP), specialized in customer service sectors as well as sales and distribution. Throughout various integrations, my interventions included the accompaniment of several business sectors to accomplish: business process modeling, process enhancement, drafting test cases and carrying end user training. These projects allowed me to hone my skills at impact analysis, solution definition and improved training methodologies. Attentive and pro-active listening skills greatly facilitate my overall assessment of the different business sectors, thus allowing me rapidly target and identify the needs and solutions.
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