Phil Turner
Major Incident Manager at Open To Opportunities
Based in Redwood City, United States
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Seniority
Manager
Department
Information Technology
Location
Redwood City
Industry
Technology; Information and Internet
Company size
613
Contact information
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p•••••••@vincebrooks.com
Phone
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Background
About Phil Turner
Experienced ITIL certified Major Incident Manager with a demonstrated history of working in the computer software industry. Skilled in Change Management, Problem Management, always striving for the goal of Continual Service Improvement (CSI) and the high availability of services. Achieved through the coordination and direction of global support teams in finding the fastest and least impacting options to achieve a rapid mean time to resolution (MTTR) of any critical incident. Strong information technology professional with a Post Graduate Extended Education focused in Linux Administration from University of California, Berkeley. Experienced with Nagios, Windows Server, Sitescope, NNMI, Linux, the Software Development Life Cycle (SDLC), IBM AIX, and business to business data interchange utilizing multiple transformation and exchange protocols.
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