Phil Young
Enterprise Customer Success Manager & Tpm Strategist at Poka Inc
Based in Canada
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Seniority
Other
Department
Other
Location
Canada
Industry
Software Development
Company size
198
Contact information
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p•••••••@poka.io
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Background
About Phil Young
Proven track record in World Class Manufacturing, cultural change, and high-performance team development, generating bottom line and lasting results. I bring a practitioner’s perspective to my role at Poka, helping manufacturers transform operations by combining World Class Operational Management (WCOM) with the power of Poka connected worker technology. My background spans full TPM rollouts, JIPM-aligned system design, and global CI program leadership. I’ve lived the challenges of sustaining improvement on the shop floor and that’s exactly why I believe in the value Poka brings. I work at the intersection of digital enablement and operational discipline, helping companies embed standards, scale knowledge, and drive real-time performance through our platform. At Poka, I focus on translating traditional CI and TPM frameworks into digital workflows that actually work for frontline teams. From Autonomous Maintenance to Root Cause Analysis, I help customers integrate Poka in a way that accelerates capability, improves compliance, and delivers measurable results. What sets me apart is the ability to blend TPM logic with digital fluency, coaching teams on how to move from paper-based processes to connected systems without losing the core behaviors that drive success. It’s not just about digitizing it’s about operationalizing. Outside of work, I’m a mountain ultra runner. The discipline, planning, and resilience required to go the distance on the trail mirrors the mindset I bring to driving transformation in industry. My goal is clear: help manufacturers turn Poka into the heartbeat of their operations and scale improvement in a way that’s built to last. Let’s connect if you’re ready to bridge the gap between strategy and execution.
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