Philip Muller
Customer Experience & Data Insights Manager at Nestlé Nespresso Sa
Based in City of Johannesburg, South Africa
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Seniority
Manager
Department
Other
Location
City of Johannesburg
Industry
Food and Beverage Services
Company size
13K
Contact information
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p•••••••@nespresso.com
Phone
5 credits+27 ••• •••• ••••
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Background
About Philip Muller
As a CRM manager my main objectives is to ensure the customer experience for any company is benchmark, whilst maintaining an accurate, accessible and relevant customer database. Strategic use of customer data to formulate business strategies such as customer retention and acquisition is of the utmost importance. Ensuring data quality and safety enables peace of mind for the business as well as our customers at Hippo. Direct Marketing, Customer satisfaction and benchmark customer experience is the name of the game.
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