Philip Telmer

Background

About Philip Telmer

Former management consultant with a broad tool-box within strategy, commercial excellence and operational excellence – B2C and B2B. • Business strategy & development • Customer experience strategy & execution • Sales & sales operations development • Process & customer journey optimization • Insights & problem solving • Performance management & incentives • Leadership development • Design sprints and experiments as methods to drive innovation and resultat - both as part of development as well as tests directly in day-to-day business Find inspiration on how to make your organisation more customer-centric in the CX Magazines of my former employer, H&B (only in Danish): 2020/2021 magasin “Kundeindsigt - den skjulte guldgrube” indeholder flere artikler samt case-historier fra Betalingsservice (ejet af Mastercard), Sparekassen Kronjylland, Kamstrup og Jysk Fynske Medier: https://hildebrandtbrandi.com/bedst-til-kundeoplevelser-kundeindsigt/(du kan også klikke på det direkte link længere nede på siden) 2019 magasin “Den menneskelige faktor” indeholder flere artikler samt case-historier fra Nets, Falck, Jutlander Bank og JN Data: https://hildebrandtbrandi.com/bedst-til-kundeoplevelser-2019/(du kan også klikke på det direkte link længere nede på siden) If you share the same passions – don’t hesitate to reach out and connect here on LinkedIn.