Philippa Hebbron

Background

About Philippa Hebbron

Experienced professional who thrives on leading global, cross-functional teams in the scoping, design and delivery of digital experience solutions. Focused on customer and total experience led design, whilst enabling stakeholders to accomplish their business goals. Influencing senior leadership on the strategic delivery direction for digital experience across the organisation. Collaborating with colleagues and partners to understand market trends, innovate and ensure continuous improvement delivery for digital solutions. With a multimillion-dollar budget, proactively managing third-party service delivery partners and product vendors (onshore and offshore) through procurement and RFI/RFP selection processes, long term relationship building and resource management, to drive delivery success in a multi-vendor environment. Directing product management & agile DevOps development, defining roadmaps and managing delivery for key global brands. Using a data driven and analytical approach for problem solving, prioritisation and decision making, identifying and tracking against OKRs and KPIs. Achieved first and second place rankings in Bowen Craggs Corporate Digital Communications Index for 5 consecutive years (2020, 2021, 2022, 2023, 2024) for bp.com. Core skills: Digital strategy, digital delivery, product road-mapping, product management leadership, innovation, Agile DevOps, CMS & DAM solutions, release and implementation management, UX/CX/TX design, customer insight & analytics, optimisation, content strategy, governance and risk management, line & matrix management, cross-functional team leadership, RFI/RFP selection process, third party supplier relationship management, stakeholder engagement.