Philippe Abugan
Workforce Management Analyst at Hilton Grand Vacations
Based in Las Vegas, United States
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Seniority
Staff
Department
Operations
Location
Las Vegas
Industry
Hospitality
Company size
14K
Contact information
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p•••••••@hgv.com
Phone
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Background
About Philippe Abugan
Workforce management and analytics professional specializing in contact center operations, capacity planning, and labor optimization. Experienced in leveraging data analysis and automation to improve service level performance, staffing efficiency, and operational decision-making. Strong background in SQL, Excel, and reporting automation with a track record of delivering measurable business impact, including workforce strategies that generated significant payroll savings and improved operational efficiency.
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