Philippe Bilodeau
Demand Manager at Air Canada
Based in Montreal, Canada
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Seniority
Manager
Department
Operations
Location
Montreal
Industry
Airlines and Aviation
Company size
24K
Contact information
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p•••••••@aircanada.com
Phone
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Background
About Philippe Bilodeau
Core Competencies: Well-honed emotional Intelligence. Acute sense of observation and sensitivity regarding Brand narrative and process gaps that drive discrepancies. Focused on continuous improvement and seizing opportunities to innovate business processes in order to gain efficiencies in Quality, Time and Labor Expenses. Customer Experience Ambassador that will seek continuous enhancements to the overall quality of internal customer experience as well as front line customer experience to ensure sustainable Net Promoter Score. Adept at facilitating the adoption of new technologies, standardization, and/or centralization. Skilled in change management and integrating solutions to capitalize on best practices across multiple sites, projects, and partners. Develop relationships, stimulating and fostering personal and organic business growth within projects. Team building. People Management. Achieving Excellence in Customer Relations and Experience.
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