Philippe Langlois
Senior Director, Global Cx Strategy at Ia Financial Group Industrial Alliance
Based in Canada
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Seniority
Director
Department
General Business & Management
Location
Canada
Industry
Financial Services
Company size
9.7K
Contact information
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p•••••••@ia.ca
Phone
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Background
About Philippe Langlois
Experienced manager and leader especially in corporate strategies and large-scale business initiatives involving multiple stakeholders. Over 20 years in the financial industry particularly in strategies, projects, wealth management (including private banking), customer experience and marketing. Significant achievements in optimizing customer advice and standardizing service delivery through the development of omni-channel strategies and technological tools. Passionate about finding strategic opportunities in order to transform them into initiatives to propel organizations. Driven by teamwork, listening, understanding different points of view and discovering different perspectives in order to optimize deliverables and vision. Expertise: Strategies, Wealth management, Project management, Customer experience, Marketing Professional titles - Financial planner - Group savings representative
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