Phillip Greene

Background

About Phillip Greene

I am a CNA with 10+ years of experience across customer service for the emergency dispatch, service, and healthcare industries. I am a CNA for Arbor Hills Nursing Center and was previously a CNA at Palomar Health. My diverse background of working in various industries gives me a diverse perspective when it comes to patient care. Working in emergency dispatch has given me the ability to react quickly to tense situations. My ability to quickly establish rapport and trust with patients allows my healthcare peers to administer care that maximizes patient well-being.Some notable highlights from my career are:· Assisted with living care for 12-15 hospice residents and physical rehabilitation for patients with injuries and aid residents with daily living activities (rising out of bed, bathing, dressing, feeding, toileting, walking, exercising), improving patient satisfaction and engagement with daily activities· Documented patient vital signs and provided care to 12-15 patients (Critical Care, ICU, Emergency, Cardiology, Acute Care, Orthopedics, Oncology, Neurology) daily with trauma, heart attacks, strokes, post operative care, chronic pain, fractures, neurological care, diseases, and medical issues, ensuring high quality of care and 100% patient data accuracy· Monitored 10-12 ICU patients daily, ensured vital signs were stable, and documented irregularities for nurses, achieving high patient satisfaction and receiving recognition from patient families· Provided 1-on-1 care to high-risk patients (fall risk, voluntary psychiatric holds) and established rapport with 51-50 patients to reduce conflicts, decreasing patient outbursts and minimizing patient care delays· Prioritized and managed 120+ emergency calls and requests for assistance/service daily, resolving 90% of calls within 3-5 minutes and Winning Employee of the Month 3XI enjoy networking with healthcare professionals. If you would like to chat, please send me a message.Medical Equipment: EKG, Defibrillators, Vital Signs Monitor, Glucometer, Nebulizer, Feeding Pumps, 3M VersafloDrains/Tubes/Lines: Hemovac, Wound VAC, Waterseal, PICC lines, CuradCompliance: Joint Commission, Medicare/Medicaid, State Standards, HIPAACompetencies: Patient Advocate, Assisted Living, Clinical Documentation, Patient Safety, Clinical Training, Electronic Medical RecordsMedical Competencies: Ambulatory Care, Basic Life Support, Care Plans, Palliative Symptom Management, Chronic Care Management, Anatomy, Long Term Care, Mental Health Care, Critical Care, Clinical Support, CPR, EHR