Phillip Luchetta

Background

About Phillip Luchetta

MONTE CARLO RESORT AND CASINO • Increased YoY Housekeeping productivity by 4% resulting in annualized labor savings of $505,400 • Improved Front Desk labor metrics by 13.4% in the first year of being responsible for their scheduling • Recommended a pay table change for Blackjack games which increased win by $3,700 a day • Built a model to track table game utilization which improved scheduling and reduced payroll by $1,200 per week • Identified an area within the High Limit Slot room to cut expense by per year with no impact to revenue • Assisted with the establishment of a new front desk agent commission structure aimed to increase revenue by 10% • Participated on a team that evaluated guest room towels and changed procedures to lower laundry expense by $64,700 • Analyzed sales by hour at various F&B outlets to determine the best entertainment programming • Established a system that empowered the analysts, prepared them for future success and assured accurate reporting for the department during times of employee transition MANDALAY BAY RESORT AND CASINO • Rebuilt the Daily Operating Report (DOR) file that reduces monthly setup time from approximately 8 hours to 10 minutes • Assisted with automating the DOR process that reduced the daily creation time from 1.5 hours to approximately 20 minutes • Added automated workload metrics to weekly/monthly labor reports that provided executives with relevant and specific departmental data which furthered their analysis PRIME CHOICE FOODS • Reduced ‘Days Sales Outstanding’ (DSO) from 28.1 to 15.9 days in 5 months • Increased the ‘current’ outstanding balance from 72%-96% within the same 5 month period • Found and recovered over $34,800 in billing errors made from Q3 2008- Q1 2009 • Developed and implemented a process to track all short payments resulting in a recovery of over $3,400 • Streamlined A/R processes which reduced employee head count in A/R from 2 to 1