Phoebe Li

Background

About Phoebe Li

An experienced and competent IT technical support analyst with over eleven years support experience in cisco system. Critical thinker who reliability and fast resolving complex IT relate technical issues. An excellent communicator with the ability to explain procedures in a practical and user-friendly way means that many IT problems can be solved via the phone, email and remote to client’s computer. Motivate team worker which organized and responsible, able t work on initiative when necessary. Hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career. I am keen to build upon my knowledge and continue to learn within this sector. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis.