Seniority
Manager
Department
Customer/Client Service
Location
Canada
Industry
Banking
Company size
96K
Contact information
Reveal Phuldeep's email and phone
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p•••••••@rbc.com
Phone
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Background
About Phuldeep Kaur Nanda
A Dynamic, Hard-working, Ambitious & Focused professional with 14+ years of work experience in Operations, Training, Customer Relationship Management, Process Improvement, Quality Assurance & Team Management across diverse industry verticals – both national and international. Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Proficient in key AGILE methodologies like SCRUM, KANBAN and LEAN. A servant leader who believes in working with and taking the team to the greater heights via team building, discussions, decision making, and conflict resolution.
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