Verified recordFinancial Services

Phyllis Kamau

IT Systems Cloud Engineer at M-Kopa

Based in Nairobi County, Kenya

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Seniority

Other

Department

Other

Location

Nairobi County

Industry

Financial Services

Company size

3.4K

Contact information

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p•••••••@m-kopa.com

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+254 ••• •••• ••••

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Background

About Phyllis Kamau

Specialize in monitoring infrastructure’s health, security and capacity on local and cloud environments. Creating alerts, monitoring and reacting to alarms and events generated within the environment for better customer experience. Providing proactive 24/7 oversight and support to infrastructure and services. This is with transparency to respective teams and departments within the company, with proper channels of escalation metrices and troubleshooting. As a NOC engineer, I have acquired experience with various monitoring tools and software controllers like Azure Log analytics, Zabbix, ELK, Logzio, SEQ, DataDog, DPA Solarwinds, PRTG, Virtual SmartZone and ZoneDirector. Other great deal of experience on Zendesk ticketing platform, windows server, Microsoft SQL, VPN, ExpressRoute, Active Directory, Microsoft 365 and Sharepoint I am currently exploring into cloud computing and Oracle.

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