Phyllis Lai
Customer Service Program Instructor at Ilsc Education Group
Based in Vancouver, Canada
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Seniority
Staff
Department
Other
Location
Vancouver
Industry
Education Administration Programs
Company size
826
Contact information
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p•••••••@ilsc.com
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Background
About Phyllis Lai
Passionate about multiculturalism, enjoy working with people from diverse cultural and ethnic backgrounds. Open-minded, self-motivated, creative and independent with outstanding interpersonal communication skills. Multilingual, entrepreneurial and experienced in team-leading and connecting people with needs. Currently working as Customer Service Instructor in a private college, possessed years of experience from various careers - Internship Training and Job Placement, Soliciting and Networking, Sales and Marketing, Customer Service and Training Development. Loves cooking up a storm and sampling gourmet around town, enjoys drawing cartoons, watching hockey and reading Design and Travel magazines. A self-professed No. 1 fan of the GOAT in tennis - Roger Federer. Has a knack for creating vignettes in a very small space and making someone comfortable in an awkward situation. Most enjoyed browsing cookbooks and unashamedly obsessed with Mason Jars! Started from Jan 2019, I have been hooked on practising Taichi, listening to the Toilet Brush music from Nils Frahm, Olafur Arnalds and Max Richter. Woo hoo, the awesome 3-week solo trip to Paris and Geneva last September was unforgettable. Yup, I walked miles and miles and miles. No wonder why the French can keep their slim shapes. Nothing is better than watching Roger Federer whipped his forehand and slashed his backhand. Cheering with tennis fans and stumping my feet while watching a yellow ball bounce was nothing short of unforgettable. Okay, please don't laugh - I am mighty proud to have adapted to digital traveling from old-fashioned guidebook and paper maps. Here and now in the midst of home working (COVID 19 pandemic), It is a choice to stay positive and forward. Life is a whole new world: there are changes daily, if not hourly; some devastating, some encouraging. Life is not only wealth but health - small things like greeting each other, eating out, learning something together. they are not to be as yet. Let's cherish all these if/when we can go back to those good old days. Warm thoughts to you, wishing you good health and spirit. God Bless.
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