Phyllis Thompson

Background

About Phyllis Thompson

Experienced Administrative Specialist with a demonstrated history of working in the Department of Defense. Skilled in Oracle Database, Microsoft Office, Data Loading, Management, and Clerical Skills. As an ambitious and strategic leader, I believe my 16 years of experience in supporting human resource management and administrative operations would align well with the qualifications you are seeking. I have a successful track record in handling nearly all aspects of business operations to identify inefficiencies and control personnel records/highly confidential documents. I was also granted a secret security clearance as a non-commissioned officer within the Army Reserve. My ability to lead by example to ensure positive results are delivered while juggling multiple priorities to achieve deadline-driven objectives would be a major asset in a management role. I enjoy working in a team environment, training individuals, and sharing knowledge for others to gain and grow. I have excellent interpersonal communication skills, both written and oral. I communicate daily with peers, leaders, and subordinates via email and telephone. I have quality control cognizance on a regular basis. l advise on proper procedures for completing administrative documents and processing personnel transactions. I am able to work efficiently and effectively under pressure. I work well within my organizational structure. Because of my quick learning and experience within multiple personnel systems, I can identify and resolve problems in a timely and professional manner. I have been recognized as a forward-thinker willing to always go above and beyond the requirements and expectations of my position. I am adept in supporting human resource management and administrative functions by handling on-boarding processes, providing excellent customer service to ensure policies/procedures are understood by everyone, resolving pragmatic issues, and providing insight that contributes towards supporting business decisions as a collaborative effort. I’ve gained recognition from management for taking initiative in establishing process improvements that align with departmental goals while providing administrative support for on-time project execution.