Pierce Ducharme

Business Process Consultant at Unitedhealthcare

Based in Eden Prairie, United States

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Seniority

Manager

Department

Operations

Location

Eden Prairie

Industry

Hospitals and Health Care

Company size

16K

Contact information

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Email

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p•••••••@uhc.com

Phone

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Background

About Pierce Ducharme

I'm a process-focused business analyst and consultant with 7+ years of experience in the Agile software development life cycle across PC and mobile platforms. I combine data-driven analytics with user-facing elements such as marketing, training, and support to create an impeccable user experience while still satisfying the rigorous demands of stakeholders. My experience has seen me work in quality assurance, healthcare, and banking. Across those fields, I've always worked hard to deliver the best service or product I can. I've learned, across those fields, that I am particularly skilled in quality assurance/control work, data and trend analytics, creating and maintaining standards and processes, and ensuring that products and/or services are functional, usable, and efficient. I have a sharp eye for efficiency and accuracy. As a result, I am comfortable and eager to do work that involves critical analysis and works closely with business processes. I'm an ardent time manager, always looking to make every minute as meaningful as possible. I like to come to work and find challenges that keep me on my toes every day while delivering the best product or service I can. Specialties: Process improvement and optimization; establishing cross-functional synergy; user acceptance testing; precise and exacting pattern recognition; Agile project methodology; user experience management; data analytics; QA risk assessment; trend forecasting; accurate and concise communication skills across all media.

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