Pieter de Wel
Service Delivery Manager Gaming Retail for the Lottery National Belgium at Igt
Based in Brussels, Belgium
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Seniority
Manager
Department
Other
Location
Brussels
Industry
Software Development
Company size
10K
Contact information
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p•••••••@igt.com
Phone
5 credits+32 ••• •••• ••••
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Background
About Pieter de Wel
TeamLeader: As the Service Delivery Support Lead Pieter has had extensive experience with team-management both local as Off Shored. Transition Management: Pieter was the lead during the delivery of large projects covering toolchanges as well as business process changes. Delivery Management: In his role as Service Delivery Support Lead Pieter was responsible for Development management covering end to end support and Support management. Service Management: Business Engagement and SLA management both with customer as with Suppliers are experiences Pieter has had the last years. Specialties: Pieter has more than 8 years of experience in Service Delivery Management. He has covered change and implementation as well as the support and development activities. All of this inside a Global Internal IT organization covering changes.
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