Verified recordIT Services and IT Consulting

Pietro Piccolo

Client Delivery Executive at Lutech

Based in Legnano, Italy

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Seniority

Staff

Department

Customer/Client Service

Location

Legnano

Industry

IT Services and IT Consulting

Company size

3.8K

Contact information

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p•••••••@lutech.it

Phone

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+39 ••• •••• ••••

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Background

About Pietro Piccolo

As Service Delivery Manager I’ve experience in Cloud services as migration Data Center to Cloud platform, Delivery and Assurance of Virtual Data Center, Disaster Recovery solutions, backup services, Cloud platform evolution. I have a strong technical and managerial experience on Application Delivery Management and IT Managed Service both Application and Infrastructure Support Services. Main responsibilities: Service Delivery Management, Service setup, Planning & Control (Cost, Revenues & Margins, Resources, Supplier), Offering & Business case, Performance & Quality, relationships with customers, team building and team management. Certification: ITIL® Foundation in IT Service Management, ITIL® Intermediate in Service Operation, PRINCE2 Pactitioner in Project Management, Lead Audit ISO 27001 As for my personality highlights the positive, the open-mindedness, determination, orientation to mediation and high capacity to cope psycho-physical stress.

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