Verified recordBanking

Pike Chen

Head of Engineering Platform Operation, Home Ownership at Nab

Based in Melbourne, Australia

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Seniority

Other

Department

Other

Location

Melbourne

Industry

Banking

Company size

41K

Contact information

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Email

1 credit

p•••••••@nab.com.au

Phone

5 credits

+61 ••• •••• ••••

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Background

About Pike Chen

PROFILEEngineering and delivery leader with deep experience building and running large-scale banking platforms in highly regulated environments. Known for leading teams through complex change, setting clear delivery standards, and improving reliability, predictability, and outcomes across multiple domains.EXECUTIVE SUMMARYI am a technology leader with over 20 years’ experience delivering and modernising enterprise platforms in banking. My career has focused on turning complex strategy into practical delivery—bringing structure to fragmented environments, aligning technology with business priorities, and managing risk while still moving forward.Across NAB, I have led engineering teams through platform modernisation, operating model uplift, and improvements to engineering discipline. I work comfortably across architecture, delivery, operations, and governance, and I am most effective when combining sound technical judgement with clear leadership and accountability.CORE CAPABILITIES· Leadership of multi-squad engineering teams across onshore and offshore locations· End-to-end delivery planning, sequencing, dependency and risk management· Engineering standards and discipline (SDLC, CI/CD, quality gates, release management)· Operational resilience, production readiness, and audit-aligned delivery· Stakeholder engagement with senior leaders, product, architecture, and operations· Coaching leaders and engineers to lift capability and delivery maturity

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