Pilo Cano

Background

About Pilo Cano

14+ Years of Experience Managing Senior Living Communities While Meeting Occupancy and Financial Goals Financial Leadership Including Multi-Million-Dollar Budget Management | High-Level Service & Quality Excellence Chief Operating Officer and Licensed Nursing Home Administrator with a Master of Health Services. Successful history of providing executive operational planning and oversight, value-based leadership, financial and resource management, employee supervision and leadership, people management, and organizational leadership. Possess tact, diplomacy, judgment, and persuasion. Licensed Nursing Home Administrator in Washington, Oregon, and California. LEADERSHIP IMPACT Spearheaded and led day-to-day operations of a 120-resident Retired Assisted Living and Memory Care community providing assisted living, residential care, memory care, and independent living services. Strong knowledge and expertise in managed care and the Oregon Health Plan, federal Medicare regulation, state Medicaid rules (OARs), claims administration, and building relationships with multiple entities. Demonstrate excellent business acumen while managing an annual budget of $20M+ and consistently leading business unit goals and plans while ensuring the implementation of strategic initiatives. Excellent knowledge of principles and statistical methodologies for program assessment and evaluation combined with expert knowledge of physician group, hospital, and facility operations. Effective communicator with strong interpersonal skills and the ability to maintain complex contractual relationships, influence and build consensus, and lead in an environment with matrix reporting and diverse individuals and groups. Motivated, led, and directed a multifaceted team of Department Heads and a staff of 150+ to consistently surpass the expectation of residents and their families and an exceptional senior lifestyle. Exceptional leadership skills, including financial management, program optimization, and facility operations. Superior active listening, conflict resolution, and analytical skills. Recognized for excellence in implementing transformational change to maximize service quality, occupancy levels, financial goals, and comprehensive service and care delivery. Technically Adept in Microsoft Office Suite (Word, Excel, and PowerPoint)