Pinki Gaud
Hospitality Service Coordinator at The Birley Clubs
Based in London, United Kingdom
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Seniority
Staff
Department
Other
Location
London
Industry
Hospitality
Company size
261
Contact information
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p•••••••@annabels.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Pinki Gaud
With a freshly minted MSc in Business Analytics from Queen Mary University of London, I'm currently enhancing the luxury experience at The Birley Clubs as a Hospitality Service Coordinator. Leveraging agile methodologies and adaptability, I've spearheaded initiatives that pushed customer satisfaction to 95% through the meticulous orchestration of over 250 daily beverage services. Our team's collaborative efforts have yielded a 30% surge in positive feedback and a 20% reduction in wait times. This success is built on a business development mindset, fortified by my recent academic endeavors and hands-on engagement in customer support roles that have sharpened my problem-solving and process optimization skills.
Decision-makers
Other people at The Birley Clubs
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Private Dining Rooms Manager · Other
- KSDirector
Kate Staniforth
Group Head of Reservations, Annabel s & George Club the Birley Clubs · General Business & Management
- GDManager
Gianluca Dagostino
Assistant General Manager · Operations
- JCManager
Jacobo Cepeda
Restaurant Manager · Operations
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